Learning & Development · Behaviour Change · Sydney Think Sideways

Designing, delivering, and evaluating initiatives that genuinely move people, from individual capability to sector-wide transformation.

L&D Expert specialising in behaviour change. More than two decades across the public, private, and not-for-profit sectors.

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Chantelle Goulevitch
Chantelle Goulevitch L&D Expert · Behaviour Change
Instructional Design · Facilitation · Change Management · Instructional Design · Facilitation · Change Management · Instructional Design · Facilitation · Change Management · Instructional Design · Facilitation · Change Management ·

20+ Years Experience  |  Serving 3 Sectors  |  1 Consistent Goal: Driving Meaningful Change

About

Think Sideways works at the intersection of learning, behaviour change, and real-world impact.

With more than two decades of experience across the public, private, and not-for-profit sectors, Chantelle designs and delivers programs for some of Australia's most respected institutions and some of the world's leading organisations.

Her work spans instructional design, change management, and facilitation, often within the same engagement. She is known for work that is clear, useful, and easy to apply, and for client relationships grounded in honesty, accountability, and mutual respect.

Think Sideways works with a small portfolio of clients at any one time. From large-scale, award-winning community investment programs to bespoke work designed for individuals, the scale and sector change but the standard doesn't.

What distinguishes the practice

Capabilities beyond the brief

The measure of good design isn't how clever the solution is. It's whether the initiative achieves its outcomes and the client recognises their vision in what was built.

Services

What Think Sideways offers.

No templates. Nothing off-the-shelf. Each engagement is built from scratch around the actual problem, designed for your specific context, people, and goals.

01 Instructional Design Learning experiences built around the core needs of the learner. Designed to maximise engagement, improve knowledge retention, and produce outcomes that last beyond the room. Design
02 Facilitation Conversations designed before they happen. Sessions that help people think clearly, surface what matters, and leave with more than they arrived with. Delivery
03 Change Management Helping people find their place in change rather than resist it. Building confidence, creating clarity, and making new ways of working actually stick. Change
The Approach

How the work
gets done.

Five principles. Every engagement. No exceptions.

I
Start with the need, not the solution
Every engagement begins with understanding the problem. The assumed problem is rarely the real one, so the first step is identifying the actual gap before proposing a solution.
II
Work with clients, not for them
The best outcomes come from genuine collaboration. Clients bring context. Chantelle brings expertise. The work happens in the space between.
III
Design for real people
Ideas are only valuable when people can do something with them. For that to happen, we need a reason to care, opportunities to practice, and confidence to meet new expectations.
IV
Build for real-world outcomes
No solution exists in isolation. Context shapes everything. Whether designing, facilitating, advising, or supporting delivery, the focus is on what holds up where it's actually used.
V
Measure what matters
Completion rates and feedback scores can be useful, but they rarely tell the whole story. The real question is whether people think differently, work differently, or achieve better outcomes because of the initiative.
Testimonials

In their own words.

"Chantelle is adaptable and creative. She's 100% committed to getting the best outcome. Her strong skills in written communication and content design helped us bring abstract concepts to life through activities, humour and metaphors. She's a pleasure to work with."
Ernst & Young Dr Emily Heath Director, CCaSS
"#quiteliterallythebestlearningcontentdeveloperinaustralia."
Nosworthy Group Phill Nosworthy Founder and Managing Director
"Chantelle's work is truly excellent. I love the insight, the care and the passion that is evident in her work. She told me she would treat our company like it was her own and she did."
Your Guru Ntiedo Etuk Founder
"Chantelle leads and manages with care, humility, kindness, patience and enthusiasm. The tools she equipped me with and the example she set have laid the foundations for my career success."
Just Like You Saranna Schultz Direct Report
"Working with Chantelle was a life saver for my business. She helped me figure out my business' biggest needs and how to prioritise the execution of it. Her work with my employees helped to create a tighter bond amongst colleagues while also clearly defining roles and objectives for each individual. She's fantastic! I love her! And wish she could be my personal business/life/everything guide sitting on my shoulder and whispering in my ear."
KGBody Katherine Greiner Founder
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Get in touch

Let's work on
something
worth doing.

Think Sideways operates from Sydney, Australia and works with clients nationally and internationally. Whether the brief is fully formed or still taking shape, every conversation is worth having.

info@think-sideways.com.au
Sydney Opera House at sunset
Sydney, Australia